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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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HAILING WANG

February 28, 2025

5  out of  5
rating by HAILING WANG
"I have been working with Mei for the past five years, and she has been handling all of our restaurant insurance needs. Given the complexity and specificity of restaurant insurance, her expertise and professionalism have been invaluable. Mei is always thorough, ensuring that we have the best coverage while also helping us navigate the details of our policies. She is highly responsive, patient, and incredibly knowledgeable, always ready to address any concerns or changes we need."
We responded:
"Thanks for your review and we are always here to service your insurance needs!"
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Maria Lugo

December 13, 2024

5  out of  5
rating by Maria Lugo
"Im so happy with my insurance company. ☺️ 😍😍😍"
We responded:
"Thanks for your review!"
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Fred Velazquez

December 13, 2024

5  out of  5
rating by Fred Velazquez
"I'm very happy with my ensurance I've been with them 15 years and I'm very happy with it i would not change insurance"
We responded:
"Thanks for your loyalty and supports, we are always here to service your insurance needs!"
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Savy Liang

December 12, 2024

5  out of  5
rating by Savy Liang
"I chose Sean Cheng State Farm because it is a reliable insurance company.They have many professional staff members. Since I didn't speak English well. Kathy has always been patient and helpful. I really appreciate her help."
We responded:
"Thanks for your review and Kathy is one of our best team leader in office!"
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ivy liang

December 12, 2024

5  out of  5
rating by ivy liang
"Our family has been a client of Sean Changs State Farm for over 15 years. Of all the employees, Kathy is the most professional and friendly. She’s always there when we need her at any time. This insurance company is the most trustworthy."
We responded:
"Thanks for your review and we are always here for your family’s insurance needs!"
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simon lau

November 6, 2024

5  out of  5
rating by simon lau
"I've been with this agency for over 7 years and Kathy with her team has always provided the best quality of service. My car, home and life is with State Farm. The office is very welcoming."
We responded:
"Thank you! Simon and hope you have time to come back to office!"
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Mary Garzon

November 6, 2024

5  out of  5
rating by Mary Garzon
"I have been a client of Sean Cheng Statefarm for about 7 years now, and I’ve consistently been impressed with the quality of service provided. The team is professional, responsive, and genuinely attentive to my needs. Whenever I’ve had questions or needed assistance, they’ve gone above and beyond to ensure I’m well-informed and comfortable with my coverage. I appreciate the friendly and helpful agents, Kathy and Alma, who make every interaction seamless. Highly recommend!"
We responded:
"Thanks for your great review and we are always here for your insurance services!"
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Priscilla Salgado

November 5, 2024

5  out of  5
rating by Priscilla Salgado
"When my landlord asked me to get insured for my home and a safety plan for my family I knew the best place was State Farm! Specifically this location because Alma C. Gave me the best options! Lowest prices and amazing service all the time!! Thank you!!:)"
We responded:
"Thanks for your review and Alma and her team are here to service your needs!"
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Christian Gutierrez

November 5, 2024

5  out of  5
rating by Christian Gutierrez
"Alma C. has always given exceptional service I have been with State Farm for over a year already and so far, I have the best rates and lowest prices! She is always on top and very knowledgeable with the company plans!"
We responded:
"Thanks for your review and Alma is one of our best team leader in office!"
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LA Produce

November 1, 2024

5  out of  5
rating by LA Produce
"We have been doing business with State Farm agent Sean Cheng for years. Kathy is one of the best employees there. She took very good care of our commercial and personal insurance when we have problems. She is always there for us when we need her even after hours. Other staff members in this office are also very friendly and helpful too. We highly recommend you Kathy with her work experience and skill to help you shop for better deal insurance."
We responded:
"Thanks for your great review and we are all here for your services!"
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Sarah Cruz

October 19, 2024

5  out of  5
rating by Sarah Cruz
"I recently had the pleasure of working with kathy for my insurance needs, and I can confidently say it was an outstanding experience. She took the time to fully understand my unique situation and provided clear, honest guidance on the best coverage options for me. What impressed me most was her ability to explain complex insurance policies in a way that made sense. I never felt rushed or pressured into making a decision, and kathy ensured that I felt confident and informed every step of the way. The customer service was excellent. Kathy was responsive, professional, and always willing to answer any questions I had. Her dedication to finding the right solution for me was truly appreciated. If you’re looking for a knowledgeable and trustworthy insurance agent who truly cares about their clients, I highly recommend kathy!"
We responded:
"Thanks for your review and Kathy is one of our best team leader!"
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Zachary Estareja

October 18, 2024

5  out of  5
rating by Zachary Estareja
"I recently had an outstanding experience with Kathy at Sean Cheng - State Farm Insurance Agent, and she was fantastic!!! From the start, Kathy was friendly and incredibly knowledgeable. She took the time to walk me through all my insurance options, ensuring I understood every detail of my policy. Her patience and willingness to answer my questions made the process so much easier. Kathy provided personalized recommendations that truly catered to my needs, making me feel like a valued client. Thanks to Kathy’s expertise, I now have the right coverage for my situation. If you’re in need of insurance, I highly encourage you to visit Kathy at State Farm. Kathy is a true professional and a fantastic resource. Five stars without a doubt!"
We responded:
"Thanks for your kindly review! Our team are always here to service your needs!"
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Siam Khun

October 18, 2024

5  out of  5
rating by Siam Khun
"I recently had the pleasure of working with Sean Cheng at State Farm, and I can't recommend him highly enough!!! From the moment I walked in, Sean was welcoming and attentive, taking the time to understand my insurance needs. His knowledge of policies and options was impressive, and he provided clear explanations without any pressure. Sean’s responsiveness and dedication to customer service truly set him apart. He went above and beyond to ensure I had the best coverage for my situation. If you're looking for a reliable and trustworthy insurance agent, Sean is the one to call!!"
We responded:
"Thanks for your review and we are so happy to hear from you!"
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Aaron Zheng

October 18, 2024

5  out of  5
rating by Aaron Zheng
"Kathy provides Great service and very patient she has been my insurance agent for over 15 years"
We responded:
"Thanks for your review and Kathy is one of our best team leader since day one! We are always here for your insurance needs!"
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Melvin Koad

October 16, 2024

5  out of  5
rating by Melvin Koad
"I’ve been a customer with StateFarm for a while now, and I can’t say enough good things about the service I’ve received. From day one, my experience has been smooth and hassle-free. Special thanks to my agent, Kathy, for her outstanding customer service and dedication. She always goes above and beyond to answer all my questions, explain policies clearly, and help me find the best coverage for my needs. Whether it’s routine matters or something more urgent, Kathy has consistently been responsive, professional, and genuinely caring. It’s rare to find this level of personal service these days, and it’s one of the reasons I’ll continue to trust StateFarm for all my insurance needs. Highly recommend this branch and their exceptional team!"
We responded:
"Dear Melvin, Thanks for your review and we are here to service your needs!"
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Wendy Gonzalez

October 15, 2024

5  out of  5
rating by Wendy Gonzalez
"Amazing customer service always so supportive! Aileen is an amazing employee super helpful! I called to get a quote and i knew nothing about insurance and she explained to me what everything was and made me realize that i needed more coverage than I thought. Super helpful Great service."
We responded:
"Thanks for your review and we are here to service you!"
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LAzy213 LA

October 4, 2024

5  out of  5
rating by LAzy213 LA
"BEST coustomer service ever !!!!! This office is the BEST !!!!!!! All employees in this office will explain to u every detail about ur Car Insurance Rates& Policy , Life Insurance Rates and policy and ect…. This office was very friendly and well mannered and polite…….. I would recommend this agent and office too ALL my friends and family. U will not be disappointed 👍. The one that help me was Kathy 😉 ….."
We responded:
"Thanks for your great review and we are always here for you!"
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Sylivia Teng

September 30, 2023

5  out of  5
rating by Sylivia Teng
"Agent Kathy is the best agent ever. The special agent is very patient and I highly recommend her. She is very passionate, intelligent, dependable, and reliable.👍😆"
We responded:
"Thanks for your review and we are all here for you!"
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Highimjosee

September 27, 2023

5  out of  5
rating by Highimjosee
"Great place to come and get vehicles insurance’s. Had the pleasure to speak with Kathy , she helped me insurance both my vehicles with a great quote . We’ll definitely recommend anyone to stop by and definitely will be back to continue more of my vehicles ."
We responded:
"Thanks for your review and we are always here for you and your family!"
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Juan Rangel

September 27, 2023

5  out of  5
rating by Juan Rangel
"Best experience and ratings from this State Farm location. Kathy has always helped me and my family out. Definitely recommend"
We responded:
"Thanks for your review and welcome to State Farm family!"
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Katie Du

September 24, 2023

5  out of  5
rating by Katie Du
"Great professional service!"
We responded:
"Thanks for your review and welcome to visit our office!"
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andy wong

September 22, 2023

5  out of  5
rating by andy wong
"I have been a state farm customer for quite a while and Kathy has always been taking care of the insurance policy from day 1. I have no bad experience instead had a great experience with the service that, I merged everything from home, auto, life together in 1 company. I highly recommend anyone to look for Kathy, if you want to get any coverage, she will take care of what you need and help you on taking care of your policy. I've been using the service since 2008 and never have any complaints it is very important to have all your coverage in one especially when someone like Kathy help you get it done as soon as possible. Why shop around when you can get everything from one insurance company that really cares about you."
We responded:
"Thanks for your great review and we are always here to service your insurance needs."
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Mina Luong

September 21, 2023

5  out of  5
rating by Mina Luong
"The best service ever! I was helped by Kathy and she made the whole process so much easier.. she answered all my questions and helped me understand everything. Such an angel!! I recommend going to her ◡̈"
We responded:
"Thanks for your great review and Kathy is really the ambassador for our office!"
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Dimas Martosono

September 20, 2023

5  out of  5
rating by Dimas Martosono
"Love the team here! They’re always super helpful and respond in a timely manner."
We responded:
"Thanks for your great review and we are always here for you!"
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Elizabeth Romero

September 13, 2023

5  out of  5
rating by Elizabeth Romero
"I have been coming to this office for many years. The ladies at this office are always so friendly and helpful. When ever I call for anything, payments, changes (car sale/purchase), or house coverage, they are knowledgeable and patient to find and explain which of their services will best suit my family needs. I highly recommend this location!"
We responded:
"Thanks for your review and we are here to service you!"